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If you are a new patient there are two options:
If you are unsure which appointment type would be best for you, please call us on 01372 417585 or email on [email protected] where we will advise you on the best appointment type for your problem.
Skin and nails appointments – please just bring yourself and an up to date list of any medication you take.
Video gait analysis / 3D gait analysis – please bring your regular footwear. If you do a sport, please bring the trainers or boots you wear for this. Please wear shorts or loose fitting trousers so that we can assess you from the knee down. If you have any imaging i.e. X-ray, scans or an MRI in relation to your complaint, please bring a copy or email to [email protected].
Nail surgery – sliders, sandals or flip flops as you will not be able to wear closed shoes after your appointment.
We do not have any patient parking on site, however Torrington Lodge Car Park is next door to our clinic and has plenty of spaces. See more info here.
The titles Podiatrist and Chiropodist are legally protected and can only be used by someone who has attained a qualification from a University School of Podiatry. This is a 3 year degree programme in England and 4 years in Scotland. They must also hold registration with the Health & Care Professions Council.
Chiropody is a term which historically referred to the treatment of skin and nail conditions of the feet. In recent years the scope of practice of practitioners has expanded to include: management of lower limb pain, gait analysis, injection therapy, minor surgery, supply of prescription only medicines, diabetic foot heath as well as general foot care. In view of this extended more specialist remit; the profession has adopted the modern term Podiatry, which is recognised within healthcare around the developed world.
We ask that you give us 24 hours notice if you cannot attend your appointment. If an appointment is cancelled within 24 hour period or missed, the full appointment price will be charged. On booking we will ask for a mobile number and/or an email address and we send a reminder both by email and text message before your appointment. For our higher value appointments – nail surgery, gait analysis, 3D gait analysis, a non-refundable deposit is required at time of booking.
Yes, if your insurance policy covers this. Please check with your provider before your appointment. We require payment up front for all appointments. We will provide you with a detailed invoice for you to claim any costs back.
At Surrey Foot Service, your comfort is our top priority. For treatments that may cause discomfort, we offer effective pain relief options to ensure the procedure is as comfortable as possible.
For minor surgical procedures, such as nail surgery or verruca needling, we use local anaesthetic to completely numb the area being treated, so you won’t feel any pain during the procedure. This ensures you remain relaxed and pain-free throughout.
For patients who are particularly anxious or sensitive to discomfort, we also offer Entonox (also known as "gas and air") which is a fast-acting pain relief and relaxation option. Entonox helps to reduce anxiety and discomfort during treatment and wears off quickly allowing you to return to normal activities shortly after your visit. This can be useful in those who are not keen on injections and the help with Swift microwave therapy.
We are committed to making every treatment as comfortable and stress-free as possible.
